PHYSICAL PRODUCTS RECEIVED IN THE POST:
Refund requests must be made within 28 days of receipt of your order. Email email@example.com with your order number to arrange a return.
Items must be received within 14 days of your refund request, in perfect condition.
Refunds are processed within 48 hours of receipt of the goods, although this may take slightly longer during busy periods.
Returns and refunds are not accepted on digital products.
If you have any issues or need assistance with your digital product, please email firstname.lastname@example.org.
Please include your order number and we will be happy to help.
Please note: Digital downloads will be instantly available to download on the 'Thank you' page, after you have paid. You will also be emailed a link to download which will be valid for 30 days.